Shipping policy

Track your order: https://vivabrassshop.com/apps/17TRACK — enter your order or tracking number for live status.

Processing Time

In-stock orders ship within 1–3 business days. Custom and personalized items are made to order and ship within 5–10 business days.

Shipping Times

All orders ship with full tracking. Typical delivery after dispatch:

United States, United Kingdom, Europe, Australia: 8–15 business days
Rest of the world: 10–20 business days

Shipping Costs

United States, United Kingdom, Australia and most other destinations: $4.99 tracked shipping, free on orders of $59+.
European Union: $4.99 tracked shipping, free on orders of $59+. The EU shipping charge includes the EU customs duty and handling fee charged on parcels from November 1, 2026.

The exact shipping cost is shown at checkout before you pay.

Customs & Import Taxes

International orders may be subject to customs duties or import taxes depending on your country. These charges are determined by your local customs office and are the buyer's responsibility. For EU orders, the per-item EU customs duty and handling fee are already included in our shipping charge; import VAT may still be collected on delivery.